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With the development of technology, face recognition has been extremely active in the fields of finance, social security, education, etc. Social security has realized remote qualification certification for insurance participants by using face recognition technology. In 2016, many provinces introduced the face recognition technology to prevent substitution exams. Phenomenon occurred, and in the financial industry, face recognition applications are more widely used. Face recognition is now indispensable in application scenarios such as counter business, ATM withdrawals, self-service card opening, and direct banking. Now, the insurance industry is also starting to focus on face recognition: Recently, Fude Life Life has introduced face recognition technology to the Life Cloud Service APP, allowing bank and insurance users to implement policy changes without leaving the home.
Face recognition + APP, make insurance services smarter and more convenient
A few days ago, Fude Life Life joined hands with Tiancheng Shengye to introduce face recognition technology into its Internet terminal products, to provide bank insurance users with a better and convenient insurance after-sale service-Life Cloud Service.
After the introduction of face recognition technology, users need to change the policy information, change the binding mobile phone number or surrender the business services, just need to log in to the Life Cloud Service APP on the mobile phone, the APP will automatically use the face recognition system to bring the mobile phone to the scene The photo is compared with the photo template in the database, and the user identity can be scientifically and objectively verified in 1 second. The customer no longer has to go to the counter in order to change a mobile phone number, achieving zero distance between the user and the product.
A person in charge of Fude Life Life introduced: "According to the calculation of telephone security for 5,000 customers per year, the average time it takes for each customer to go to the front desk to complete the formalities is about 30 minutes. In total, we have saved 2500 hours of time costs for users. .In a fast-paced society like this, the time saved is significant. "
Multi-modal biometric recognition platform makes face recognition applications more flexible
The application of face recognition technology is an important part of Fude Life's Internet product layout. In addition to the face recognition technology used in the Life Cloud Service APP, Fude Life is also unified through Tiancheng Shengye Multi-modal Biometric The identity authentication platform flexibly introduces face recognition technology to the counter APP and E-service self-service terminals, and automatically completes the customer's identity verification through face recognition. It replaces 80% of the manual screening work and minimizes counter work. Working pressure of personnel.
Face recognition technology has been widely praised since its launch, which not only greatly improves user satisfaction, but also saves the company on costs such as paper and counter staff time, which effectively improves operational efficiency. At present, this technology has been piloted in Hebei and Ningbo, and will be rolled out nationwide.
The person in charge of Tiancheng Shengye Technology believes that in the future, face recognition technology will be applied to more complex insurance services, which will promote the palmification, intelligence and convenience of various services, and truly realize the Internet closed loop in the field of life insurance.
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